AI-Powered Call Tagging
for Addiction Treatment
Streamline your admissions process by automatically identifying VOBs, hot leads, and referrals. Improve workflow efficiency and increase conversion rates.
Caller agreed to provide insurance information for verification of benefits coverage for treatment.
Potential client asking about treatment options, amenities, and expressing interest in visiting facility.
Built Specifically for Addiction Treatment Centers
Our platform automatically identifies and categorizes calls with addiction treatment-specific tags to streamline your admissions process.
Treatment-Specific Tags
Automatically identify VOBs, detox inquiries, insurance verification, and qualified leads with high accuracy.
Prioritized Follow-up
Focus on hot leads first, manage VOBs efficiently, and properly route detox inquiries to the right team members.
Admissions Analytics
Track conversion rates from initial calls to VOBs and admissions with detailed insights on each call type.
Addiction Treatment
Call Classification
Our AI recognizes the unique call patterns in addiction treatment admissions
Hot Lead
Identifies potential clients inquiring about addiction treatment services who show genuine interest and haven't been disqualified for insurance or clinical reasons.
💡 Why it matters:
These represent your highest conversion potential and require immediate follow-up to convert to admissions.
VOB (Verification of Benefits)
Identifies calls where the client has agreed to provide insurance information or has already provided details for benefits verification.
💡 Why it matters:
These calls represent clients moving through your admissions funnel who need prompt insurance verification.
Detox Inquiry
Identifies callers who need medical detoxification before entering your treatment program, allowing you to plan appropriate placement or referrals.
💡 Why it matters:
These cases require clinical assessment and coordination to ensure safe detox with potential future admission.
Level of Care Mismatch
Identifies callers seeking addiction treatment services you don't provide (e.g., IOP when you only offer residential, or vice versa).
💡 Why it matters:
Helps you track inappropriate referrals and develop partnerships with complementary providers.
Insurance Verification
Identifies calls focused on insurance coverage details, including out-of-network benefits, deductibles, and co-pays for addiction treatment.
💡 Why it matters:
Enables your team to prioritize verification tasks and prepare financial discussions with potential clients.
Non-Admission Call
Identifies calls unrelated to new admissions (wrong numbers, vendor calls, current client family members) so your team can focus on genuine opportunities.
💡 Why it matters:
Saves your admissions team time by filtering out non-revenue generating calls from your follow-up queue.
How CallTagger.com Improves
Addiction Treatment Admissions
Streamline your admissions process and increase your center's conversion rates
Prioritize High-Value Inquiries
Automatically identify and flag potential clients showing strong interest in your programs so your team can focus on the most promising leads first.
Streamline Insurance Verification
Quickly identify calls where insurance information was provided, ensuring faster benefits verification and reducing time to admission.
Improve Clinical Coordination
Flag detox inquiries and clinical needs early in the process to ensure proper placement and care coordination from first contact.
Track Call Center Performance
Monitor conversion metrics from inquiry to VOB to admission, identifying coaching opportunities and optimizing your admissions team's effectiveness.
Simplify Referral Management
Identify and track referral sources to strengthen relationships with your best referral partners and improve marketing ROI.
Reduce Administrative Burden
Automatically categorize and filter non-admissions calls so your team can focus their time and energy on potential clients.
Trusted by Addiction Treatment Centers
Hear from admissions teams improving their processes with our platform
"CallTagger.com helped us improve our lead qualification process dramatically. Our admissions team now spends more time with qualified leads and less time sifting through irrelevant calls."
Michael Johnson
Admissions Director, Recovery Solutions
"The ability to automatically identify detox inquiries has streamlined our clinical coordination. We can now quickly direct these calls to appropriate resources and follow up effectively."
Sarah Lewis, LCSW
Clinical Director, Healing Pathways
"Our VOB completion rate has improved by 30% since implementing CallTagger.com. The system helps us prioritize follow-up calls and track our admissions funnel much more effectively."
Robert Harris
CEO, New Beginnings Treatment Center
Simple, Transparent Pricing
Affordable plans designed for addiction treatment centers of all sizes
Plan A
For smaller treatment centers
- 1 user account
- 250 tagged calls per month
- CallTrackingMetrics integration
- AI-powered tag suggestions
- HIPAA-compliant storage
Additional Call Volume
Need more calls? Additional tagged calls are priced at $0.25 per call, with volume discounts available for enterprise clients.
14-Day Free Trial
All new accounts include a 14-day free trial with full access to all features for your plan level.
No Long-Term Contracts
All plans are month-to-month with no long-term commitment required. Cancel anytime.
HIPAA-Compliant for Addiction Treatment
Our platform is built with HIPAA compliance at its core, ensuring all patient data is encrypted, securely stored, and protected to meet the stringent requirements of addiction treatment providers.